Overwatch 2 Won't Install: How To Fix The Overwatch 2 Installation Error

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Sojourn - Overwatch 2 won't install
Credit: Blizzard

If Overwatch 2 won't install, you're probably wondering how you are going to get your fill of high-octane 6v6 combat. But worry not. We are here to provide you with some guidance on what to do, should this be the situation in which you find yourself.

Overwatch 2 is, of course, the highly-anticipated sequel to the original Overwatch. And while issues are to be expected, this is a pretty big one. Here's what you can try in order to fix the installation error on Overwatch 2.

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How To Fix The Overwatch 2 Installation Error

It's sad to say, but it can be very tricky to pin down exactly what the cause of an installation error might be. As a result, there is currently no definitive fix that will work in all instances.

There are, however, plenty of general troubleshooting tips that are known to work in this situation. So it's worth giving them a try.

Before you do anything though, make certain that your computer meets the minimum system requirements for the game. These are:

Minimum Requirements:

  • Operating System: Windows 10 64-bit (latest Service Pack)
  • Processor: Intel® Core™ i3 or AMD Phenom™ X3 8650
  • Video: NVIDIA® GeForce® GTX 600 series, AMD Radeon™ HD 7000 series
  • Memory: 6 GB RAM
  • Storage: 50 GB available hard drive space
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  • Internet: Broadband internet connection
  • Resolution: 1024 x 768 minimum display resolution

These are the minimum system requirements you need for Overwatch 2, rather than what's recommended. If your PC doesn't meet these specifications, then you can probably stop reading at this stage. Whatever you try, you're going to run into a world of issues, even if you do manage to install Overwatch 2.

But assuming you do have equipment that can run the game properly, here's what we suggest you try.

Steps to Try

  • The first thing to do, regardless of platform, is the classic system reboot. So turn off your PC or console, leave it for a few minutes, and then try again.
  • Are you using an external hard drive? Installation errors are sometimes caused when you are trying to use an external hard drive, particularly if you are using a console. If this is potentially causing your issue, try uninstalling the game on the external drive, and install it instead on the built-in hard drive.
  • Make sure your internet connection is working properly. You may want to try restarting your router, or switching to a wired connection to improve stability.
  • Check for any pending updates to your operating system or your drivers. If these are out of date, it may cause compatibility issues.
  • Another potential fix is to delete the Battle.net Tools folder. This will automatically rebuild any outdated or corrupted files.
  • On your PC, it may be the case that one of the files has failed to download and install correctly. In this scenario, it's worth trying to repair the game files, to see if it resolves the error. To do this on Battle.net:
    • Click the cogwheel next to the Play button and select Scan and Repair.
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  • Click Begin Scan.
  • Wait for the repair to finish.
  • If repairing the game files is unsuccessful, or you're playing on console, try uninstalling the game and then reinstalling it.

If none of the above steps is successful, then it's probably time to contact Blizzard Support for additional help and advice.

Why Won't Overwatch 2 Install?

As we suggested above, it isn't immediately clear why some people are struggling to install Overwatch 2. given the range of potential fixes, it may be that there are a variety of potential causes.

It's also a possibility that this is an issue that will eventually be resolved courtesy of a game patch from the developers. Game-breaking errors tend to be dealt with as a priority, so keep your eyes open for any updates for the game, and install them when you get the chance.

We'd expect Blizzard to quickly identify and resolve any underlying cause for the Overwatch 2 won't install issue. But until then, the fixes we've outlined above are your best chance of overcoming the error, and getting to play the game for yourself.